The Joy of Conflict Resolution

The Joy of Conflict Resolution

Transforming Victims, Villains and Heroes in the Workplace and at Home

Book - 2008
Average Rating:
Rate this:

The rapid rate of change in the workplace and among families often leads to conflict and confrontation which can undermine productivity and poison relationships. The Joy of Conflict Resolution helps readers understand conflict and why it arises through the lens of the "drama triangle" of victims, villains and heroes. In an accessible, engaging and light-hearted style that uses stories and humor to explore potentially emotionally charged situations, it provides proven and practical skills to move beyond confrontation to resolve conflicts collaboratively.

Publisher: Gabriola Island, BC : New Society Publishers, 2008, c2004
ISBN: 9780865715158
Branch Call Number: 303.69 HAR
Characteristics: xii, 195 p. : ill. ; 23 cm

Opinion

From the critics


Community Activity

Comment

Add a Comment

There are no comments for this title yet.

Age Suitability

Add Age Suitability

There are no age suitabilities for this title yet.

Summary

Add a Summary

There are no summaries for this title yet.

Notices

Add Notices

There are no notices for this title yet.

Quotes

Add a Quote

There are no quotes for this title yet.

Explore Further

Browse by Call Number

Recommendations

Subject Headings

  Loading...

Find it at the Library

  Loading...
[]
[]
To Top